The time I need to prepare an order for shipping varies. For details, see individual items.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
All our sweets and fudge are made to order and come with a minimum of 3 months best before date.
Yes, We try our best to accommodate all personal preferences, Just let us know what you would like, and we will take care of the rest for you.
Yes. If for example, you order our sweet gift box and select the gluten-free option, this means that all the sweets in this gift box will be 100% gluten-free.
Yes. This is no problem at all and will cost you no extra; the only exclusion is Gluten-free and sugar-free sweets.
Once you have opened your sweets/fudge, we highly recommend that you keep it stored in an airtight container/bag and away from sunlight.